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Park visitor centers and bookstores offer books, maps, clothing, historic food, toys, convenience items such as aspirin and insect repellent, and gifts. Stores are operated by Great Smoky Mountains Association, a nonprofit organization that has been helping the park since 1953. All purchases benefit the educational, historical, and scientific efforts of the park.

Visitor centers and related programs, activities, and facilities are free. For more information call 1-888-898-9102. Restrooms are accessible.

Cades Cove Visitor Center
Open year-round (except Christmas Day)
Hours of operation: Open at 9 a.m. - Closing times vary throughout the year
686 Cades Cove Loop Rd
Townsend TN 37882
email: CCVC@gsmassoc.org
(865) 436-7318 ext 321 - Satellite Phone Connection at Store, may experience delay

Located halfway around the 11-mile Cades Cove Loop Road at the Cable Mill historic area. The historic area features a working gristmill (closed in winter) blacksmith shop, cantilever barn, and other historic structures. There are occasional demonstrations and ranger-guided programs from spring to fall. There is no admission fee.

Clingmans Dome Visitor Center
Open from April 1 – November 30
Hours of operation are 10 a.m. until 6 p.m.
7078 Clingmans Dome Road
Cherokee NC 28719
email: CDIC@gsmassoc.org
(865) 436-7318 ext 326 - Satellite Phone Connection at Store, may experience delay

Located at the end of Clingmans Dome Road, 7 miles from Newfound Gap, this visitor center sits at an elevation of 6,300 feet. A 0.5 mile trail leads from the visitor center to the Clingmans Dome observation tower atop Clingmans Dome, the highest peak in the Great Smoky Mountains and the third highest mountain in the East. Exhibits in the center provide an overview of the history of the area and the rare spruce-fir forest ecosystem.

Gatlinburg Welcome Center
Open daily except Christmas and Thanksgiving
Hours of operation:
April-October - 8:30 a.m.-7 p.m.
November-March - 8:30 a.m.-5:30 p.m.
1011 Banner Road
Gatlinburg TN 37738
email: GWC@gsmassoc.org
(865) 436-7318 ext 323

Located on the southbound side of US 441 (The Spur) between Pigeon Forge and Gatlinburg, TN, Gatlinburg Welcome Center is operated as a partnership between the City of Gatlinburg, the National Park Service, and Great Smoky Mountains Association. This center also functions as a park and ride (free parking) for riding trolleys into Gatlinburg. Visitors can find information on lodging and attractions in Gatlinburg, the local trolley system, and everything related to Great Smoky Mountains National Park from hiking to horseback riding to fishing. Exhibits include a detailed a 3-D map of the park.

Great Smoky Mountains Institute at Tremont Visitor Center
Open Monday – Saturday most of the year
Hours of operation: 8 a.m. - 4:30 p.m.
9275 Tremont Rd, Townsend, TN 37882
(865) 448-6709

Located 2 miles from the Townsend Wye, on Tremont Road this visitor center is affiliated with the acclaimed outdoor education institute. A number of hiking trails start from the visitor center and vicinity. A logging history auto tour also begins from the Institute.

Oconaluftee Visitor Center & Museum
Open year-round (except Christmas Day)
Hours of operation:
June - August: 8 a.m. - 7:30 p.m.
September: 8 a.m. - 6 p.m.
October: 8 a.m. - 5 p.m.
December - February: 8 a.m. - 4:30 p.m.
1194 Newfound Gap Highway
Cherokee NC 28719
email: OVC@gsmassoc.org
(865) 436-7318 ext 327

Located 1.5 miles north of Cherokee, NC on Newfound Gap Road (U.S. 441). This new visitor center and museum was finished in 2011. It features a state of the art interactive indoor museum on the history of the area and an outdoor museum with a furnished log home, smokehouse, springhouse, apple house, blacksmith shop, heirloom garden, and other features. Special events, demonstrations, old-time music jams, and ranger-guided walk and talks, including special Junior Ranger programs, are offered periodically from spring through fall.

Sevierville Visitor Center
Open daily (Friday-Sunday only in winter) except major holidays
Hours of operation: 9 a.m. - 6 p.m.
3099 Winnfield Dunn Parkway, Suite 2
Kodak TN 37764
email: GSMVC@gsmassoc.org
(865) 436-7318 ext 315

Located 2 miles south of Interstate-40 (Exit 407) on US 66, this visitor center is a partnership between the city of Sevierville and Great Smoky Mountains Association. Visitors can obtain information on accommodations and attractions in Sevierville, TN and find answers to their questions about things to see and do in the national park. Exhibits include a detailed 3-D map of the park and beautiful, panoramic photos of parks from around the country.

Sugarlands Visitor Center & Museum
Open year-round (except Christmas Day)
Hours of Operation:
June - August: 8 a.m. - 7:30 p.m.
September: 8 a.m. - 6 p.m.
October: 8 a.m. - 5 p.m.
December - February: 8 a.m. - 4:30 p.m.
1420 Little River Road
Gatlinburg TN 37738
email: SVC@gsmassoc.org
(865) 436-7318 ext 347

Located 2 miles south of Gatlinburg, TN, this visitor center offers a 21-minute movie in a surround sound theater, a renowned natural history museum, changeable park exhibits, and a well staffed information desk (all free of charge!). Outside there are a number of hiking trails, including the very popular walks to Gatlinburg and Cataract Falls. A detailed 3-D map provides an excellent overview to the area. Ranger-led walks and talks, including special Junior Ranger programs, are scheduled here periodically from spring through fall.

Swain County Visitor Center & Museum
Open year-round (except Thanksgiving and Christmas Day)
Hours of operation: 9 a.m. - 6 p.m.
Corner of Everett and Main Streets
Bryson City NC 28713
email: SCVC@gsmassoc.org
(865) 436-7318 ext 318

Located on the ground floor of the historic Swain County Courthouse, the Swain County Visitor Center is a partnership between Swain County, N.C., the National Park Service and Great Smoky Mountains Association. In addition to housing the new Swain County Historic Museum on its second floor, visitors can find information on lodging and attractions in Bryson City - including the Great Smoky Mountain Railroad and Nantahala Outdoor Center - and others in the surrounding area. Visitors can easily access Great Smoky Mountains National Park from this location via Deep Creek Picnic and Campground, as well as Lake View Drive.

Townsend Visitor Center
Open year-round (except major holidays)
Hours of operation:
January - May: 9 a.m. - 5 p.m.
June - October: 9 a.m. - 6 p.m.
November - December: 9 a.m. - 5 p.m.
7906 E. Lamar Alexander Pkwy. Townsend, TN 37882
email: TVC@gsmassoc.org
(865) 436-7318 ext 320

Located on US 321 in Townsend, TN, 2 miles from the west entrance to Great Smoky Mountains National Park. Visitors can obtain information on accommodations and attractions in Townsend, TN and find answers to their questions about things to see and do in the national park. The center plays host to many festivals and special events throughout the year and a gallery room often hosts artists and crafters.



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