Show Menu + Customer Service

We want to hear from you. When you complete this survey within 30 days of your visit, we'll say "thank you" by entering you into a drawing for that month's $50 gift certificate.


- Contact Customer Service at (865) 436-7318 ext. 226 or Toll-Free at (888) 898-9102

- Email us HERE with questions related to our online store, the official store for Great Smoky Mountains National Park, where all purchases benefit the park.

- Email us HERE with questions related to becoming a member and other membership questions.

- Click HERE for America the Beautiful passes (including the Senior Pass).